Shipping policy
Comfy Chompers™ Shipping Policy
Effective Date: 2/19/24
Thank you for shopping with Comfy Chompers™! We strive to provide a seamless and efficient shipping experience for all our customers. Please review our shipping policy below for information on shipping rates, delivery times, and other important details.
1. Shipping Rates and Methods
We offer the following shipping options:
Standard Shipping
- Delivery Time: 6-11 business days
- Cost: Free
2. Processing Time
Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays). During peak seasons or promotional periods, processing times may be longer. You will receive a confirmation email with tracking information once your order has been shipped.
3. Delivery Times
Delivery times are estimates and may vary depending on the shipping method selected and the destination. While we strive to meet these delivery times, we are not responsible for delays caused by factors beyond our control, such as carrier delays, weather conditions, or customs processing.
4. International Shipping
We offer international shipping to select countries. Please note that international orders may be subject to additional customs duties, taxes, and fees, which are the responsibility of the recipient. Delivery times for international orders may vary based on the destination and customs processing.
5. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order using the link provided in the email or by visiting our website and entering your tracking number on the "Order Tracking" page.
6. Shipping Address
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you need to update your shipping address, please contact us immediately at contactcomfychompers@gmail.com
7. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at contactcomfychompers@gmail.com as soon as possible. We will work with the carrier to resolve the issue and ensure that you receive your order.
8. Return to Sender
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal of delivery, we will contact you to arrange for re-shipment. Additional shipping charges may apply.
9. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
Comfy Chompers™
contactcomfychompers@gmail.com
We appreciate your business and look forward to providing you with excellent service.
Thank you for choosing Comfy Chompers™!